FINANCIAL & WITHDRAWAL POLICIES

Monthly Fees

Upon registration, all fees are due and payable. It is your responsibility to ensure all payments are received. Your child fills one of a limited number of spaces, and your space must be paid for whether your child is present or not. Therefore, there is no exemption from fees for absence due to illness, vacation, or for any other reason. No credits will be given for days missed.

Fees are due on the 1st of each month, by PAD.
Fees will not be prorated for any reason
Drop – in fees are to be prepaid at the beginning of each month for time booked. If your child is dropped off unexpectedly, drop – in fees for that day must be paid immediately or use of this service will be terminated.

Registration Fees

$100.00 non-refundable registration fee.
$50.00 annual registration fee. Payable upon confirmation of a space for the next school term.

Subsidy

details

Non – Payment of Fees

The Director will work with families to develop alternate payment arrangements. Long – term default on fees will result in the services of Juvenescence being terminated.

Any payments made after the 5-day grace period will be considered as a late payment and charged a $30.00 late fee (due the day payment is made).
Fees not paid by day 5 of the grace period of the month are subject to having the family’s enrollment suspended until all fees are paid in full with the addition of the $30 late fee charge.
Any fees in arrears for more than 30 days will result in termination of enrollment in the program until the balance left owing is cleared.
A $50.00 charge will be applied to all NSF payments.

Withdrawal Policy

If a family chooses to withdraw from care at Juvenescence, a Child Care Withdrawal Notice Form must be submitted by the last business day of the month in order to have care terminated by the last calendar day of the following month. Any requests for withdrawal not submitted by the 1st of the month will not be able to terminate care for that month. Any form submitted after the 1st will be considered notice for the end of the following month. Failure to notify the program prior to August 1st that your child will not be attending in September will result in a charge for September fees.

Deposits

Deposits for Juvenescence are always made on the 1st of the month (or the next business day). Any payments made after this date are deposited during the next deposit period.

Late Pick Up

There are no provisions for early or late drop-off or pick-up. Parents/guardians should phone the Centre immediately if unforeseen circumstances prevent children from being picked up by closing. It is unfair for a staff member to have to keep their family waiting because someone is late, and it is unfair to your child who is expecting you.

A late fee of $10.00 for the first 10 minutes or any portion thereof and $1.00/minute for each additional minute will be charged for pickup of children after program closure. Late fees are per family and are payable to the program staff upon child pick up. The parent will be issued an invoice for the extra time to be paid to the Centre within 24 hours.

If late pick-up becomes reoccurring and problematic, all incidents will be documented, and the Director will become involved to reach a satisfactory resolution culminating in a signed agreement between all parties. Should a satisfactory resolution not be reached,Centre services will be terminated for that family effective immediately.

Tax Receipts

Receipts for fees paid during the year will be provided in February each year. You will receive a separate tax receipt for each centre your child has attended during the year. Field trips and NSF are not included on tax receipts as fees charged only cover the cost of activities and are not tax deductible.

Lost Child

Parents are required to contact the program if your child will be late or absent. A child who does not come to the program after school is considered a missing child.

In an effort to locate the child, program staff will contact the parents and school. If the child cannot be located immediately, we are required to call the police for a lost child. Parents will be charged $75.00 if the police are contacted and the child is with the parent. It is extremely important to contact the program if your child will be absent – our staff will look for your child until the matter is handed over to Calgary Police Services.

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