These measures are necessary to allow for proper cleaning and disinfecting of all surface’s multiple times a day and to allow staff to safely support the transition to and from school. Staff will be unavailable to parents during this time.
Please Note: Fees will be payable and will not be refunded or prorated for any reason including non – attendance of children due to COVID or AHS short term closure related to contact tracing.
In the event that AHS deems an “outbreak” has occurred or Juvenescence staff cannot work due to COVID and Juvenescence is required to close for more than 72 hours, Juvenescence will discount the following months fees by 50% of the value of the closed period. The discount will be determined by the monthly fee, divided by the number of program days in the month to determine the per day value. The per day value will be divided by 2 and multiplied by the number of days Juvenescence is required to remain closed. This discount has no cash value, will not be refunded, and is only available to those families returning to care in the month following the closure.
Should Juvenescence be required to close for more than 72 hours, we will ensure the facility undergoes additional comprehensive cleaning procedures.
We have limited spaces for families and ask that once families register, they commit to the space whether they use it or not.
Drop-in and part-time care options are currently unavailable to keep child groups consistent to limit transmission of germs among groups of children.
Juvenescence Employees and Parents have an obligation to follow safety protocols as outlined by AHS to ensure their own safety but also the safety of those they encounter.
Please refrain from bringing toys or other items from home until restrictions have been lifted.
Please check our handbook dedicated to COVID-19. This Handbook is a living document and parents and staff should watch for updates to information that is guided by Alberta Health Services and the Ministry of Children’s Services as we move into later Phases.
Juvenescence will reduce group sizes to no larger than 30 people total, including children and adults. We will keep groups together throughout the day, and will not combine groups (e.g., at opening and closing). To the degree possible, we will maintain the same groups from day to day. This will help reduce potential exposures and prevent our entire program from shutting down if exposure does occur.
For more details on social distancing, please check our COVID-19 Handbook.
If you have symptoms of or have been diagnosed with COVID – 19, use the Self – Assessment Tool and wait for instruction from Alberta Health Services regarding testing.
For more information about Juvenescence measures due to COVID-19, check our COVID-19 Handbook.